Internship User Experience & Market research (12 Months / 80-100%)
- Hybrid
- Zürich, Zürich, Switzerland
Job description
In this role, you will support TWINT’s Research team to conduct market and consumer research (from business questions to study designs and interpretation), while also getting the opportunity to get trained on the job from more senior analysts and researchers and get exposure to the company’s culture and different teams.
Research at TWINT brings together UX Research and Consumer & Market Insights, giving you the opportunity to work closely with both teams and develop a well-rounded research skill set.
What your main responsibilities will be
Provide support for User Experience and Market research: designing & programming of different surveys, interviews and discussion forums
Analyze research findings and prepare decision making for different internal meetings and presentations
Work on topline reporting of KPIs coming from both consumer research (e.g Brand Health Tracker, Net promoter Score, UX research) and market/industry/trend research
Perform ad hoc tasks and straightforward analyses related to consumer, competitor and market insights
What you bring with you
You have just finished your studies in Psychology, Economics, Business Administration, UX Design or a related field (or currently studying, but approaching graduation)
You are comfortable with working with data in Excel and Powerpoint and have a strong interest in UX, consumer behavior, and market research. Knowledge of R, SPSS and other AI based tools for research are a plus
You are a naturally curious person, seeking to solve problems, to identify gaps and opportunities while working with different sets of data
You are able and willing to work closely with other team members, to understand business objectives and the support needed to solve problems
Since communication is the key, you speak fluently English (advanced writing and presentation skills) and German; French is a plus
What awaits you:
An exciting challenge with plenty of room to shape your role
Flexible working hours and home office options
A work culture defined by dynamism, interaction, professionalism, and passion
Opportunities for personal and professional development in a growing company
Central office location in Zurich with partial remote work
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Benefits
Modern workplace
You will work at the forefront of digitalisation: benefit from a technical environment that helps you develop.
Attractive employment conditions and flexibility
Look forward to generous employment conditions and six weeks of holiday leave. Our central offices in Zurich and Bern provide the perfect setting and infrastructure for you to feel comfortable developing new ideas.
Meaningful work
With your talent, you will help shape digitalisation in Switzerland and simplify the everyday lives of more than four million active users. We celebrate our successes together.
Excellent healthcare package
We make sure that you are well looked after. And not just when you have an accident or are ill – we also provide attractive pension benefits. We make higher contributions to your insurance providers and your pension fund that go beyond the legal minimum.
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