
Business Process & Test Automation Specialist (80-100%)
- Hybrid
- Zürich, Zürich, Switzerland
Job description
At TWINT, we believe that innovation should make our lives and coexistence better. It should help us focus on the things that really matter: the experiences that move us, the people who are close to us, and all the things that move us forward together. That's why we're constantly making our everyday lives easier—because payment and everything around it can be smoothly integrated into our lives, and we no longer have to worry about it. This allows each of us to make more of the moment, on both a small and large scale, for ourselves, for others, and for the whole of Switzerland.
Shape the future of digital payment solutions together with us and become part of the TWINT success story! Mobile payment is our passion, and it doesn't stop there. Do you want to create an impact with TWINT and to work in dynamic and innovative teams in Zurich? Then you are exactly right with us as Business Process & Test Automation Specialist 80-100% in Zurich with option of Home Office.
As a Business Process & Test Automation Specialist you are responsible for analysing, modelling, automating, and quality‑assuring business processes. The role acts as a key interface between Business and IT, ensuring that processes are efficient, transparent, and sustainably automated.
Key Responsibilities
Business Process Analysis: Capture, structure, and evaluate existing business processes in close collaboration with stakeholders, identifying opportunities for optimization and automation
Process Modelling (BPMN): Document and describe end-to-end processes using BPMN, ensuring clear, audience-appropriate, and audit-ready documentation
Requirements Translation: Translate business requirements into technical solutions aligned with architecture and implementation constraints
Process Automation: Design and implement process automation solutions with Windmill to replace manual tasks and improve efficiency
System Integration & Collaboration: Integrate existing IT systems and services and collaborate closely with architecture, development, and operations teams
Stakeholder Communication: Communicate effectively with business and IT stakeholders across different levels of abstraction
Professional Requirements
Bachelor’s or Master’s degree in Computer Science, Software Engineering, or equivalent and at least 5 years of relevant experience in business process anaylsis, test automation, or a related field
Strong knowledge of BPMN (Level 2+) and hands-on experience with workflow/automation platforms (ideally Windmill)
Strong software engineering background with practical experience in Java and Python, including solid object-oriented design skills
Advanced experiencewithj API, in designing, consuming, and testing service interfaces
Hands-on experience with modern test automation frameworks (e.g., JUnit 5, Playwright, or comparable tools)
Experience in the payments industry or other regulated environments is a plus.
Ability to effectively bridge business and IT, with strong analytical and audience-appropriate communication skills
High level of autonomy, ownership, and teamwork in interdisciplinary, international environments; fluent in German and English (written & spoken)
What awaits you:
Career and development: Shape your professional future through exciting tasks and challenges, as well as comprehensive further education opportunities in an innovative technology company.
Work-life balance: Enjoy 6 weeks of vacation time and benefit from flexible working hours with the option to work from home.
Balancing work and family: Benefit from additional perks such as increased family allowances and more parental leave.
Team spirit and positive work atmosphere: Experience a collegial and healthy work culture, accompanied by regular events that strengthen collaboration.
Fair and competitive compensation: At TWINT, we focus on a fair wage culture & fair pay. We also offer attractive additional benefits.
Central locations: Our offices are located in the heart of Zurich and Bern and are easily accessible by public transport
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Benefits

Modern workplace
You will work at the forefront of digitalisation: benefit from a technical environment that helps you develop.

Attractive employment conditions and flexibility
Look forward to generous employment conditions and six weeks of holiday leave. Our central offices in Zurich and Bern provide the perfect setting and infrastructure for you to feel comfortable developing new ideas.

Meaningful work
With your talent, you will help shape digitalisation in Switzerland and simplify the everyday lives of more than four million active users. We celebrate our successes together.

Excellent healthcare package
We make sure that you are well looked after. And not just when you have an accident or are ill – we also provide attractive pension benefits. We make higher contributions to your insurance providers and your pension fund that go beyond the legal minimum.
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